Autopay88 Privacy Policy – Personal Data Protection for Malaysian Members

Autopay88 ("we", "the platform" or "autopay88.biz") is committed to protecting the privacy & security of the personal data of all members who use our platform. This Privacy Policy clearly outlines how autopay88 collects, processes, stores & discloses your personal data when you register & use our services.

This Privacy Policy applies to all autopay88 platform users — including website visitors, registered members, and any individuals who interact with autopay88's systems, customer support, or official communication channels.

By registering or continuing to use the autopay88 platform, you acknowledge that you have read & understood this Privacy Policy & give autopay88 your consent to process your personal data as described in this document.

Autopay88 only collects data necessary to deliver our services safely & efficiently. The following are the categories of data we collect:

We collect data through the following means: online registration forms, interactions with the autopay88 platform, communications via customer support, and automatically through cookies & website tracking technologies.

Personal data collected by autopay88 is used solely for legitimate & stated purposes. We will not use your data for any other purpose without first obtaining your renewed consent. The purposes for which data is used are as follows:

• Account Management: To create, verify & manage your autopay88 member account — including KYC processes required under Malaysian law.
• Service Delivery: Processing sports bets, casino games, deposits & withdrawals via approved Malaysian payment methods such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay & FPX.
• Security & Fraud Prevention: Detecting & preventing fraudulent activity, money laundering, multiple account usage & other security threats to the platform.
• Service Communications: Sending account-related notifications, transaction confirmations, security alerts & important policy updates.
• Customer Support: Assisting you when you contact the autopay88 support team & resolving any issues you encounter.
• Marketing (With Consent): Sending information about autopay88 promotions, bonuses & new offers — only if you have given consent to receive marketing communications.
• Legal Compliance: To fulfil legal obligations under PDPA 2010, AMLATFPUAA & other applicable regulations in Malaysia.
• Product Improvement: Analysing platform usage patterns in aggregate & anonymised form to improve the autopay88 user experience.

Autopay88 does not sell, rent & or share your personal data for commercial purposes with any third party without your consent. However, in the following limited circumstances, your data may be shared:

• Payment Service Providers: Transaction data is shared with payment service providers such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay & FPX banking institutions solely for the purpose of processing your transaction.
• Technical Service Providers: IT infrastructure providers that supply services to autopay88 may have limited access to data within the scope of their service contracts, subject to strict confidentiality agreements.
• Malaysian Authorities: Malaysian regulatory authorities, law enforcement agencies, or courts may request access to data as required by law — autopay88 will comply with any lawful order.
• Fraud Prevention: In cases of suspected fraud, relevant data may be shared with fraud prevention agencies or other betting platforms for industry protection purposes.

All third parties that receive personal data from autopay88 are bound by data processing agreements requiring them to protect your data to the same or higher standard as this policy.

Autopay88 implements comprehensive technical & organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your web browser & the autopay88 platform is protected with the strongest industry-grade encryption.
• Encrypted Data Storage: Sensitive data such as financial information & identification numbers are stored in encrypted databases with securely managed keys.
• Role-Based Access Control: Only staff who require access to specific data to carry out their duties are granted permission — the "least privilege" principle.
• Regular Security Audits: autopay88 undergoes regular penetration testing & security audits conducted by independent third parties.
• 24/7 Monitoring: Automated monitoring systems operate around the clock to detect any unauthorised access attempts or suspicious activity.
• Staff Training: All autopay88 staff who handle personal data undergo regular PDPA & information security training.

Like most online platforms, autopay88 uses cookies & similar tracking technologies to enhance the user experience & ensure platform security. Cookies are small text files stored on your device when you visit autopay88.biz.

Types of cookies used by autopay88:

• Essential Cookies (Required): Required for core platform functions — login, user sessions & security. Cannot be disabled.
• Performance Cookies: Collecting information on how visitors use the platform to help us improve it.
• Functional Cookies: Remembering your preferences such as language & display settings for a more personalised experience.
• Analytics Cookies: Helping us understand platform usage patterns on an aggregated & anonymised basis.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the autopay88 platform.

Under Malaysia's Personal Data Protection Act 2010, you as the data subject have the following rights regarding your personal data held by autopay88:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Correction: If your data is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Withdraw Consent: You have the right to withdraw consent previously given for the processing of your data at any time, without affecting the validity of processing that has already taken place.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data.
• Right to Data Portability: You may request your data in a machine-readable format.

Autopay88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law. The following are our data retention guidelines:

• Active Account Data: Retained for the duration of your active autopay88 account & up to 5 years after account closure for legal compliance purposes.
• Financial Transaction Data: Retained for 7 years in accordance with the Companies Act & Malaysian tax law requirements.
• Security Log: Retained for 2 years for security investigation purposes if required.
• Customer Support Communications: Retained for 3 years for reference & quality improvement purposes.
• Marketing Data: Deleted within 30 days of you withdrawing your marketing consent.

Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be identified as your personal data.

Autopay88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, privacy practices, or legal requirements. Material amendments will be communicated via in-platform notifications or email to registered members.

The "Last Updated" date at the top of this document will always reflect the latest version of the policy. Your continued use of the autopay88 platform after any amendments are published constitutes your acceptance of the revised policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how autopay88 handles your personal data, please contact our Data Protection Officer:

• Privacy Email: privacy@autopay88.biz
• Support Email: support@autopay88.biz
• Live Chat: Available 24/7 via the autopay88 platform
• Response Time: We aim to respond within 2 working days for privacy-related complaints